Washington Personal Injury Lawyer & Attorney : Regan Zambri & Long Law Firm : DC Metro Area Personal Injury Law Blog

By Catherine Bertram

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.  It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Full-Size and Portable Drop-Side Cribs

Units: About 22,000

Importer:  Dream on Me, Inc. of Piscataway, N.J.

Hazard:

Full-Size Cribs: The drop-side rail hardware can break or fail, allowing the drop side to detach from the crib. When the drop-side rail partially detaches, it creates a space between the drop side and the crib mattress. An infant or toddler's body can become entrapped in the space, which can lead to strangulation and/or suffocation. A child can also fall out of the crib.

Portable Cribs: The drop-side rail hardware can break or fail, allowing the drop side to detach from the crib or fall unexpectedly. In addition, the portable crib mattress support hardware and the drop-side release latch can break easily, and the slats can loosen or break and detach from the crib. Children can also cut themselves on exposed hardware inside the cribs.

Incidents/Injuries: CPSC and the firm know of 69 reports of incidents involving these cribs.

A 1-year-old boy sustained a scratch to the nose when he became trapped between the mattress support and side rail of his portable crib. An 8-month-old girl sustained a minor injury on her head from exposed plastic hardware inside the portable crib.

Description: The cribs are drop-side wooden cribs, painted or stained in black, cherry, dark brown, natural, white, and pink.

Full-sized cribs:  Models 613, 615, 616, 617, 619, 628, and 639 are included in this recall. The model number and "Dream on Me Inc." are printed on a label located on the inside of one of the end panels. The label lists a manufacture date between January 2006 and December 2009.

Portable cribs: The cribs are smaller than full-size cribs and the ends fold in to facilitate portability. Model numbers 621, 625 and 627 are included in this recall. The model number and "Dream on Me Inc." are printed on a label located on the mattress board. The label lists a manufacture date between August 2007 and February 2009.

Sold at: Toys R Us, Walmart and Target stores nationwide and online at Amazon.com. The full-size cribs were sold from January 2006 to December 2009 for about $200. The portable cribs were sold from September 2007 to December 2009 for about $150.

Manufactured in: China

Remedy:  

Consumers should immediately stop using these cribs and contact the company.

Full-size cribs: Consumers will be given a free kit that will immobilize the drop side. Kits will be available beginning June 30, 2011.

Portable cribs: Consumers can receive a free replacement portable crib with fixed sides. Replacement cribs will be available in mid-July 2011.

Consumer Contact: For additional information, contact the firm toll-free at (877) 201-4314 between 9 a.m. and 4:30 p.m. ET Monday through Friday, or visit the firm's website at www.dreamonme.com.

Important Message from CPSC: CPSC reminds parents not to use any crib with missing, broken or loose parts. Make sure to tighten hardware from time to time to keep the crib sturdy. When using a drop-side crib, parents should check to make sure the drop side or any other moving part operates smoothly. Always check all sides and corners of the crib for parts separating that can create a gap and entrap a child. In addition, do not try to repair any side of the crib. Babies have died in cribs where repairs were attempted by caregivers. Crib age is a factor in safety. At a minimum, CPSC staff recommends that you do not use a crib that is older than 10 years old. New, mandatory federal crib rules take effect on June 28, 2011. All cribs manufactured and sold after that date must meet new and improved safety requirements. Older cribs do not meet the new standard and can have a variety of safety problems. Check if your crib has been recalled at www.cpsc.gov

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product.  Please tell us about it by visiting www.saferproducts.gov.

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction.  Deaths, injuries and property damage from consumer product incidents cost the nation more than $800 billion annually.  CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a significant decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

Under federal law, it is illegal to attempt to sell or re-sell this or any other recalled product.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov, call CPSC's Hotline at (800) 638-2772 or teletypewriter at (800) 638-8270 for the hearing impaired. Consumers can obtain this news release and recall information at www.cpsc.gov. To join a free e-mail subscription list, please go to www.cpsc.gov/cpsclist.aspx.

Firm's Recall Hotline: (877) 201-4314
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908

SOURCE U.S. Consumer Product Safety Commission

http://www.cpsc.gov

About the author:

Catherine Bertram is board certified in civil trials and was recently nominated as a 2011 Best Lawyer in DC  and 2011 Super Lawyer for personal injury law in Washington, D.C.  Ms. Bertram has 20 + years of trial experience and is unique in that she was formerly the Director of Risk Management in Washington, D.C.  Ms. Bertram is a member of the bar for the U.S. Supreme Court.  She is a partner with the firm and lectures regularly to lawyers, nationally and locally, regarding trial strategy,  complex medical issues and other related consumer safety issues. She has also recently published a chapter in a surgical textbook.   She can be reached by email at cbertram@reganfirm.com or by phone 202-822-1875 in her office in Washington, D.C.

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Posted by: Salvatore J. Zambri, founding partner

I recently blogged about the Kellogg's cereal recall.  Last week, CQ Today (8/4, Ferguson) reports "the House Energy and Commerce Committee is looking into the June recall of millions of boxes of Kellogg's Corn Pops, Honey Smacks, Froot Loops and Apple Jacks cereals after the company found that a substance in the package liner could produce a bad taste and smell." Committee Chairman Henry Waxman (D-CA) and Oversight and Investigations Subcommittee Chairman Bart Stupak (D-MI) "wrote on Aug. 2 to the company's chief executive, A.D. David Mackay," asking "about Kellogg's use of a packaging chemical that one study has linked to lung cancer in adults." They asked Kellogg "to document its investigation into the recall;" any "assessments of the potential health risks posed by the chemical, 2-methylnaphthalene;" and "the procedures it uses to ensure that products are not exposed to dangerous chemicals."

Let's hope Congress can get to the bottom of this issue so that it doesn't happen again.

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About the author:

Mr. Zambri is a board-certified civil trial attorney by the National Board of Trial Advocates and a Past-President of the Trial Lawyers Association of Metropolitan Washington, D.C. He has been rated by Washingtonian magazine as a "Big Gun" and among the "top 1%" of all lawyers in the Washington metropolitan area. The magazine also describes him as "one of Washington's best--most honest and effective lawyers" who specializes in personal injury matters, including automobile accident claims, premises liability, product liability, medical malpractice, and work-accident claims.  Mr. Zambri has been named one of the "Best Lawyers in America" by Best Lawyers (2011 edition), as well as a "Super Lawyer" by Super Lawyer magazine (March/April 2010)-- national publications that honor the top lawyers in America.

If you have any questions about your legal rights, please email Mr. Zambri at szambri@reganfirm.com or call him at 202-822-1899.

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Posted by Salvatore J. Zambri, founding partner

According to a recent story in Trading Markets.com, "Appliance Recall Check is a new service that helps consumers identify recalled appliances in their homes. Most of the 195 million recalled appliances in American homes are not identified until there is a fire or other tragedy. Many other appliances with functionality recalls are replaced at the consumer's expense even though a manufacturer is responsible.

The first time a homeowner may be aware of an appliance recall is when a fire marshal tells them about the recall after a house fire. The story is not the 1.7 million dishwashers in the recent Maytag recall, but the more than 195 million other recalled appliances now in American homes.

The Consumer Product Safety Commission (http://www.cpsc.gov) website home page assures consumers that "You can find information on over 4,500 product recalls and recall alerts using the various searches on this page". That is true. The problem with the manufacturer and CPSC sites is that a consumer must wade through each of the individual recalls to find out if their dishwasher or other appliance is a potential hazard. This type of search is like searching the list of phone numbers in a phone book to find a specific name instead of looking up the name of the person.

There is a solution that allows consumers to search for recalls on each of their household appliances including heating, cooling, hot water, laundry and built in kitchen appliances in one, easy location. Think of this database as your "phone book" for recalls.

www.ApplianceRecallCheck.com allows for entering the brand, model and serial number of all of the household appliances in a residential home. Within two business days, the service will return a report containing information about recalls. If there is a defect, the report will include:

• Nature of the Recall
• Where the product was sold
• How to remedy the defect
• How to get the item repaired/replaced (usually free)
• The report also includes the manufacturer's contact details, the business hours of the manufacturer and what to do if the manufacturer fails to respond to a claim.

Appliance Recall Check is a service providing database search of existing Consumer Product Safety Commission appliance recalls based upon model and serial numbers. This service allows a single entry of Make, Model and Serial numbers in list form as opposed to consumers searching multitudes of individual recalls for each category of individual appliances."

Don't wait until your home is destroyed by fire to learn of a recalled appliance. Take advantage of this new service to determine whether any of the appliances in your home or those you plan to purchase are included in a recall notice. 

Do you have any questions about this post?

About the author:

Mr. Zambri is a board-certified civil trial attorney by the National Board of Trial Advocates and a Past-President of the Trial Lawyers Association of Metropolitan Washington, D.C. He has been rated by Washingtonian magazine as a "Big Gun" and among the "top 1%" of all lawyers in the Washington metropolitan area. The magazine also describes him as "one of Washington's best--most honest and effective lawyers" who specializes in personal injury matters, including automobile accident claims, premises liability, product liability, medical malpractice, and work-accident claims. He has successfully litigated multiple cases against truck and bus companies, the Washington Metropolitan Area transit Authority, and other automobile owners. His law firm, in fact, has obtained the largest settlement ever in a personal injury case involving WMATA. Mr. Zambri has been named one of the "Best Lawyers in America" by Best Lawyers (2011 edition), as well as a "Super Lawyer" by Super Lawyer magazine (March/April 2010)--national publications that honor the top lawyers in America.

If you have any questions about your legal rights, please email Mr. Zambri at szambri@reganfirm.com or call him at 202-822-1899.

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Posted by: Salvatore J. Zambri, founding partner

Kellogg's recalled 28 million boxes of kid-popular cereals, including Froot Loops, Apple Jacks, Corn Pops and Honey Smacks, this summer. The company blamed elevated levels of a chemical in the packaging. The big problem: no one knows how dangerous the chemical can be to human, especially children.

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By Catherine D. Bertram

Johnson & Johnson has expanded, to 21 lots, its recall of various over-the-counter medicines in the Tylenol, Motrin, and Benadryl product lines.  The full list of recalled products is here.  Some of the products may be contaminated with a chemical called "2,4,6-tribromoanisole", "TBA" for short, which had been used to treat loading pallets at a Johnson & Johnson facility in Puerto Rico.

The chemical gave the medicine a musty and moldy smell which more than 70 consumers noticed.  Some of them developed intestinal and abdominal symptoms afterward.  Reports first appeared in November of 2009.  The current recall is part of a second wave of recalls related to TBA contamination.

About the author:

Catherine Bertram is board certified in civil trials and was recently nominated as a 2010 Super Lawyer for personal injury law in Washington, D.C.  Ms. Bertram has 20 years of trial experience and is unique in that she was formerly the Director of Risk Management in Washington, D.C.  Ms. Bertram is a member of the bar for the U.S. Supreme Court.  She is a partner with the firm and lectures regularly to lawyers, nationally and locally, regarding trial strategy,  complex medical issues and other related consumer safety issues. She has also recently published a chapter in a surgical textbook.   She can be reached by email at cbertram@reganfirm.com or by phone 202-822-1875 in her office in Washington, D.C.

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Posted by: Salvatore J. Zambri, founding partner

According to a recent article in the Washington Post, consumers are frequently bombarded with information overload regarding product recalls, resulting in "recall fatigue."  The current network in place for notifying consumers about product recalls simply doesn't work effectively.  Some people never learn that a product they own is defective and subject to recall and others believe that nothing bad will happen even though they know they have a recalled product.

The government's website Recalls.gov provides information readily available to customers, as well as opportunities to subscribe for e-mail alerts about specific products.  A planned smartphone application will soon become available to assist customers in checking recalls while shopping.

The Consumer Product Safety Commission (CPSC) maintains that they do a good job getting in getting dangerous products out of stores, but admit that their greatest challenge is getting dangerous products out of homes.

The risks of defective products and product recalls seem to have become everyday realities for consumers now.  Although educating the consumer is the current goal, preventing the incidents of dangerous products becoming available should ultimately be the goal.  Because of such an extensive array of products available, both domestic and foreign-made, consumers need to be aware of potential dangers and educate themselves before purchasing.

About the author:

Mr. Zambri is a Past-President of the Trial Lawyers Association of Metropolitan Washington, D.C. and has been rated by Washingtonian magazine as a "Big Gun" and among the "top 1%" of all lawyers in the Washington metropolitan area. The magazine also describes him as "one of Washington's best--most honest and effective lawyers" whose practice is dedicated to representing people in catastrophic personal injury matters, including product liability, medical malpractice and automobile accident claims. Mr. Zambri has also been named a "Super Lawyer" by Super Lawyer magazine (March/April 2009)--a national publication that honors the top lawyers in America.

Mr. Zambri was sought after to publish a chapter regarding product liability litigation in Aspatore Books - a company that is touted as "the largest and most exclusive publisher of C-1 Level executives (CEO, CFO, CTO, CMO, Partner) from the world's most respected companies and law firms." To read Mr. Zambri's publication, entitled "Constantly Preparing To Win", please click here.

If you have any questions about your legal rights, please email Mr. Zambri at szambri@reganfirm.com or call him at 202-822-1899.
 

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On Friday, June 4, 2010, McDonald's announced a voluntary recall of some 12 million Shrek-themed promotional glasses that it sold in May and June, after finding trace amounts of cadmium in the cartoon designs baked onto them. Cadmium, a naturally occurring element, is a known carcinogen (cancer-causing substance) that has been linked to several other health issues.

If you have any of the pint-size McDonald's glasses featuring images of the characters Shrek, Fiona, Puss n' Boots, or Donkey, you are advised to stop using them immediately.

McDonald's will be offering a full cash refund for the glasses (valued at $3 per glass), which may be returned to any McDonald's restaurant location beginning Wednesday, June 9. Full details are available on a special part of the McDonald's website. You may also obtain information from their toll-free number at 1-800-244-6227.

Additional Information:

• U.S. Consumer Product Safety Commission (CPSC) news release, pictures included
• Associated Press article
• McDonald's Official "Shrek Forever After Glassware Recall" website

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Posted by: Salvatore J. Zambri, founding partner

The Los Angeles Times reports that House Energy and Commerce Chairman Henry Waxman, speaking at his committee's hearing into the cause of Toyota's sudden acceleration crisis, said that the automaker "still had not done the testing required to determine the cause...and had been more concerned about its image than addressing the issue."  This remark was in response to Toyota's statement that it was confident electronics were not causing sudden acceleration.  Waxman, however, "said that his panel's investigation had raised serious questions about the scope of Toyota's efforts" to root out an electronic fault.

According to the report, Waxman stated, "Toyota has repeatedly told the public that it has conducted extensive testing of its vehicles for electronic defects. We can find no basis for these assertions." The Washington Post notes that Toyota has "assured worried customers and Congress that it was conducting an independent investigation," but yesterday, "congressional investigators said the company that Toyota has hired to do the review, Exponent, had offered no written plan for the project or any written specifications for the experiments it intends to run." The Post reports that Waxman called the investigation "deeply troubling," and rejected Exponent's explanation of a lack of a written plan "preposterous."

I hope Toyota and its agents are genuinely interested in determining all potential defects.  If their principal focus is avoid accountability, then consumers will be endangered more.  I'll keep a close eye on the hearings as they continue.

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Posted by Salvatore Zambri, founding partner

Hundreds of thousands of Simplicity and Graco cribs were recalled by the Consumer Product Safety Commission (CPSC) on April 29, 2010.  Parents should stop using these cribs immediately and follow the advice on CPSC recall notices.  We have reproduced the recall notices below in their entirety for our readers. 

FOR IMMEDIATE RELEASE
April 29, 2010
Release #10-211 CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Simplicity Cribs Recalled by Retailers; Mattress-Support Collapse Can Cause Suffocation and Strangulation - One Infant Death Reported

"WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission (CPSC) is announcing the recall of all Simplicity full-size cribs with tubular metal mattress-support frames. This recall includes fixed-side and drop-side cribs. These cribs pose a risk of serious injury or death due to entrapment, strangulation, suffocation and fall hazards to infants and toddlers.

The crib's tubular metal mattress-support frame can bend or detach and cause part of the mattress to collapse, creating a space into which an infant or toddler can roll and become wedged, entrapped or fall out of the crib.

CPSC has received a report of a one-year-old child from North Attleboro, Mass. who suffocated when he became entrapped between the crib mattress and the crib frame in April 2008. CPSC is aware of 13 additional incidents involving the recalled cribs collapsing due to the metal mattress- support frame bending or detaching, including one child entrapment that did not result in injury, and one child who suffered minor cuts to his head when his mattress collapsed and he fell out of the crib.

CPSC staff urges parents and caregivers to stop using these cribs immediately and find an alternative, safe sleeping environment for their baby. Do not attempt to fix these cribs.

Due to the fact that Simplicity and its successor, SFCA Inc., are no longer in business, CPSC has limited information about the number of cribs sold. All Simplicity drop-side cribs have previously been recalled for a hazard involving the drop side. Simplicity drop-side cribs could still be in use by parents or caregivers who are unaware of the recalls or by those who received a repair kit to immobilize the drop side from Simplicity when the firm was still in business. This recall involves ALL Simplicity cribs with tubular metal mattress-support frames regardless of model number.
Crib Name Model Number
All Simplicity Cribs with tubular metal mattress-support frames regardless of model number Model numbers unknown
Some of the known model numbers include:
Aspen 4-in-1 8755
Chelsea Deluxe 4-in-1 Convertible Sleep System 8324
Graco 4-in-1 Ultra Sleep System 4600
Graco Aspen 3-in-1 8740
Simplicity Crib and Changer Combo 8994
Simplicity Ellis Deluxe 4-in-1 Convertible Sleep System 8676
Simplicity Nursery-in-a-Box Convertible Crib 8910

Some model numbers are followed by letters, indicating the color or finish of the crib. The name "Simplicity Inc." or "Simplicity for Children" appears on a label on the crib's mattress-support frame and/or the crib's end panels. The cribs were manufactured in China.

The recalled cribs were sold at Walmart, Target, Babies R Us and other stores nationwide for between $150 and $300. Consumers should contact the store where the crib was purchased to receive a refund, replacement crib or store credit.
Important Message from CPSC:

CPSC would like to remind parents not to use any crib with missing, broken or loose parts. Make sure to tighten hardware from time to time to keep the crib sturdy. When using a drop-side crib, parents should check to make sure the drop side or any other moving part operates smoothly. Always check all sides and corners of the crib for disengagement. Any disengagement can create a gap, which could fatally entrap a child. In addition, do not try to repair any side of the crib with tape, wire, rope or by other means. Infants and toddlers have died in cribs with makeshift repairs.

For more information on Crib Safety, visit CPSC's Crib Information Center.

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov."

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FOR IMMEDIATE RELEASE
April 29, 2010
Release #10-212 Firm's Recall Hotline: (888) 842-2215
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Graco®-Branded Drop Side Cribs Made by LaJobi Recalled Due to Entrapment and Suffocation Hazards

"WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Graco®-branded drop side cribs made by LaJobi

Units: About 217,000

Manufacturer: LaJobi Inc., of Cranbury, N.J.

Hazard: The drop side hardware can break or fail, allowing the drop side to detach from the crib. When the drop side detaches, a hazardous gap is created between the drop side and the crib mattress in which infants and toddlers can become wedged or entrapped, posing a risk of suffocation and strangulation. In addition, children can fall from the cribs when the drop side detaches or fails to lock.

Incidents/Injuries: CPSC and LaJobi have received a total of 99 reports of drop side incidents, including hardware breakage and drop side detachment. There were two incidents in which children became entrapped in the gap created by the detached drop side. Both children were freed by their caregivers. There were six reports of children falling due to drop side failure, including one report of a mild concussion.

Description: This recall involves LaJobi-manufactured Graco® wood cribs. The full size cribs were sold in cherry, espresso, natural and white finishes. The production date, item number, purchase order number and finish name is printed on a label affixed to the footboard or headboard. "LaJobi" and the crib model name are printed on a product sticker located on the stabilizer bar or bottom rail of the crib. Affected models are listed below.

3280142
3280154
3280181
3080136
3290235
3290254
3290281
3570170
3570181
3250235
3250242
3250247
3250254
3250281
3250282
3150281
3150282
3300236
3300281
3000135
3000136
3000142
3000147
3000154
3000181
3010136
3010154
3010181
3090136
3270136

Sold at: Children's product stores and other retailers nationwide from February 2007 to March 2010 for between $140 and $200.

Manufactured in: China and Vietnam

Remedy: Consumers should immediately stop using the recalled cribs and contact LaJobi to receive a free hardware retrofit kit that will immobilize the drop side. CPSC urges parents and caregivers to find an alternative, safe sleeping environment for their baby.

Consumer Contact: For additional information, contact LaJobi toll-free at (888) 842-2215 anytime, or visit the firm's Web site at www.LaJobi.com

For more information on Crib Safety, visit CPSC's Crib Information Center.

---

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov."

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Posted by: Salvatore J. Zambri, founding partner

CONTACT US      

The New York Times reports that Toyota has announced that its dealerships will "provide replacement accelerator pedals to owners unhappy with repairs" after a series of cases of unintended acceleration in cars that have already been through the recall process. According to the report, "'Accelerator pedal replacement is based on specific customer request only,' said the memo, which was addressed to dealers, service managers and parts managers. 'Dealers are not to solicit pedal replacement.'"

If you have had your vehicle "repaired" following the recall, but still experience problems with your automobile, please return it to the dealer immediately.  If you are not getting a prompt response from your local dealer, you are encouraged to contact Toyota's national customer service center at 1-800-331-4331.

Drive safely.

CONTACT ME

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